Start with the question, not the tool.
Where does the team lose context? Which decision keeps coming back? What is difficult to hand over? A useful process starts with a real point of friction, then gives it the smallest workable solution.
Give decisions a home.
Keep the decision, the reason, and the owner near the work. A project note is more useful than a conversation everyone has to remember. Write enough for someone who was not in the room to understand the next step.
Keep the useful parts visible.
A brief, an owner, a next step, and a delivery date can carry a surprising amount of a project. Add detail when it answers a question. Remove it when it only creates maintenance.
Make the process easy to question.
Ask the team which parts help and which parts have become habit. Give people permission to simplify. A process that can change is more likely to stay useful as the work changes.